Frequently Asked Questions

Have additional questions?

Taking your first class? Welcome to HELSE!

Here’s a bit more about taking your first class and studio etiquette.

  • Reservation only. Walk-ins will not be permitted at this time even with existing account. Doors open 15 minutes prior to class start. At start of class, late arrivals are not permitted.

    First Class Reservations: Please arrive at least 15 minutes before the scheduled start time with an existing reservation so that the trainer can provide an orientation of the studio, machine, and take care of you before class time start. If you are late, you will not be able to take class and will need to sign up for another session. Sorry, no exceptions.

  • Existing Reservations: Please plan ahead and arrive on time (10 minutes early) An existing reservation may be given away to standby members at the start of a class.

  • Late Arrival Policy: To honor our training staff, your practice, fellow participants, and safety for everyone, at class start late entry is not permitted. Doors lock at class start. Please make time to arrive early and we thank you for your cooperation to ensure an amazing Lagree session for everyone!